Delivery

Please see below for details of our shipping policy. We will supply free samples with every order. All Parcels are delivered through Royal Mail Tracked and Signed service (with an exception of individual sheet masks which are sent through the equivalent standard mail service).

UK

Royal Mail Second Class Delivery (2-3 Days) £2.90
Estimated Delivery 48 hours from dispatch

Royal Mail First Class Delivery (1-2 Days) £4.90
Estimated Delivery 24 hours from dispatch

Orders over £40 FREE!
Estimated Delivery in 48 hours from dispatch sent through second class delivery

EU 

Standard Delivery  £9.90  
Delivery within 3-5 working days* from dispatch

Orders over £125 FREE!
Delivery in 3-5 working days* from dispatch

*for non-mainland areas of the EU such as Azores, Madeira & Canary Islands please expect longer shipping times. 

Rest of World

Standard Delivery  £12.50  
Delivery between 5-10 working days* from dispatch

Orders over £150 FREE!
Delivery between 5-10 working days* from dispatch

*Please note for non-EU countries, customs charges and delays may occur (can be up to 20 days in some cases) and are of no responsibility of Beauty & Seoul. Any associated customs costs must be paid in full by the customer.

Items returned to Beauty & Seoul from our delivery partners

Packages will be sent back to Beauty & Seoul in the event of an unsuccessful delivery having exceeded the time period awaiting customer collection. In most cases the delivery partner will leave a slip with details of the missed delivery, sometimes this is not the case. It is the responsibility of the customer to keep track of the shipping using the email link provided when purchasing.

All parcels returned to Beauty & Seoul from the delivery partner due to a failure to collect will be instantly refunded and placed back in stock.

Notes

  • On weekdays (regular working days) all orders placed before 4pm will be shipped on the same day
  • On weekends or UK bank holidays, orders will be dispatched on the next working day available.
  • Therefore, all orders made after 4pm on Friday will be dispatched on the next available working day (normally Monday)
  • Your order will be sent to your delivery address, as informed during the checkout procedure. Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Beauty & Seoul assumes no responsibility.
  • Any delivery timescales are indicative only. Delivery times are subject to the delays by the postal courier, we do not accept liability if there are delays to the delivery.
  • As said above, for non-EU countries, each country has different methods of processing imported goods. Please be patient and expect that delays may occur as the receiving country processes the package. This is of no responsibility of Beauty & Seoul
  • You may leave special instructions for delivery on the cart page. But please be aware that any items which are lost or missing due to instructions which comprise our secure & signed delivery are of no responsibility of Beauty & Seoul
  • We take care in the packing to ensure the products arrive securely and safely. In the extremely rare case of loss or damage, Please email us immediately at help@beautyandseoul.co.uk

EU Countries (as of 2017)

Österreich, Belgique, Bŭlgarija, Hrvatska, Kýpros, Česká Republika, Danmark, Eesti, Finland, France, Deutschland, Elláda, Ireland, Italia, Latvija, Lietuva, Lëtzebuerg, Malta, Nederland, Polska, Portugal, România, Slovensko, Slovenija, España, Sverige

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

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